Open Box Policy

Open box products are items that have been previously opened but remain in good working condition. These products may include customer returns, display models, or items with damaged packaging. All open box items are inspected, sanitized and tested to ensure full functionality before resale.

Condition of Open Box Items

* Products may be new with box damage, or may show minor cosmetic wear or packaging damage.
* Original accessories may be included unless otherwise stated.
* Items are fully functional unless otherwise noted in the product description.
* Product condition will be clearly disclosed at the time of purchase.

Warranty

All open box products include a 1-year manufacturer warranty, unless otherwise specified. Warranty coverage is subject to the manufacturer’s terms and conditions.

Returns & Exchanges

Open box items are eligible for return or exchange within 30 days of purchase, provided the item is returned in the same condition with all included accessories and proof of purchase.

Pricing

Open box items are offered at reduced prices compared to new products due to prior opening, packaging condition, or minor cosmetic imperfections.

Consumer Rights

This policy complies with applicable Canadian consumer protection laws, including provincial regulations regarding product disclosure, warranties, and returns.